When a client discloses distress during a diabetes follow-up appointment, what is the nurse's first action?

Prepare for the Engaging Community Health Test. Study with flashcards and multiple choice questions, each question has hints and explanations. Get ready for your exam!

When a client expresses distress during a diabetes follow-up appointment, the most appropriate first action for the nurse is to provide an opportunity to listen to and comfort the client. This approach recognizes the importance of establishing a supportive and empathetic therapeutic relationship. Listening actively allows the nurse to understand the client's concerns and emotional state, creating a safe space for the client to express their feelings.

Comforting the client may involve validating their feelings, assessing the severity of their distress, and demonstrating empathy. This initial response can help the client feel heard and understood, which is crucial in healthcare settings where emotional support can significantly impact a person's willingness to engage in their care.

Subsequent actions, like encouraging the client to focus on diabetes management or referring them to mental health services, may be appropriate, but they should follow this foundational response. It's crucial for healthcare providers to prioritize emotional support, as psychological well-being can influence medical adherence and overall health outcomes.

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